💸 Refund & Return Policy

We want you to love every PowerFlowerTHC order. While most customers are thrilled, we’ve created a fair and simple return policy in case anything goes wrong.

🕒 Return Window: 72 Hours from Delivery

If there’s a problem with your order, please contact us within 72 hours of receiving it. Returns or refund requests submitted after this window are not guaranteed and may be denied.

📦 Return Conditions

Products must be sealed, unused, and in their original packaging to be eligible for return. Due to health and safety laws, we cannot accept returns of opened or used items — including flower, vapes, concentrates, or edibles.

🚫 Do Not Ship Products Back Without Authorization

We must approve all returns first. Any products sent back to us without a Return Authorization (RA) number will be refused. To request a return, contact us through our Help page.

📸 Proof May Be Required

We may ask for photos or video of the damaged item, packaging, and shipping label. This protects our system from abuse and speeds up resolution time for honest customers.

💳 Refunds (if approved)

Refunds are issued to your original payment method or as store credit, depending on your situation. Please allow 3–5 business days for the refund to reflect in your account after approval.

❌ No Refunds Will Be Given For:

• • Courier delays after shipment
• • Incorrect shipping info submitted by customer
• • Orders seized or returned due to local law restrictions
• • Opened or used products
• • Subjective complaints (e.g., “didn’t like the high”)

🛍️ Final Sale & Tamper Seal Notice

Some items may be marked as Final Sale and cannot be returned. If tamper-evident seals are used, they must remain unbroken to qualify for a return.

💬 Questions?

Reach out through our Contact Page or read our FAQs for more help. We’re here to make it right.

PowerFlowerTHC’s Weed Delivery Return Policy

We believe buying premium weed online should be as smooth, reliable, and transparent as your favorite THCA strain. That’s why we’ve designed a clear, fair, and customer-first weed delivery return policy—so you can shop legal cannabis with confidence, knowing we’ve got your back.

Can You Return Weed Ordered Online?

We get this question a lot—and here’s the truth: because of compliance regulations and product integrity, most cannabis products, including THCA flower, pre-rolls, and concentrates, are non-returnable once shipped.

However, we do offer returns or replacements under certain conditions. If your product arrives damaged, mislabeled, or incorrect, we’ll make it right—fast. And we always offer full refunds for any orders cancelled before shipping.

Return Eligibility Window: 72 Hours

You have up to 72 hours from delivery to notify us of any issues with your order. This includes:

• Receiving the wrong product
• Missing items in your package
• Damaged or defective items upon arrival

Send us a photo and description of the issue within that window and we’ll evaluate your case quickly—usually within 24–48 hours.

Do Not Ship Back Cannabis Products

Due to federal and state laws, we do not accept returns of cannabis products by mail, even if unopened. That includes THCA flower, pre-rolls, concentrates, and vape products. If we determine that a refund or replacement is necessary, you will not be asked to send anything back.

What Products Are Non-Returnable?

For safety and compliance, the following are always non-returnable:

• Opened flower jars, even if lightly used
• Pre-rolls, concentrates, and vapes that have been unsealed
• Free gifts, promos, or promotional trial products

We also cannot refund or replace products that were delivered correctly and meet our quality standards but are returned for reasons such as personal preference or tolerance issues.

Refunds on Weed Orders: Fast and Hassle-Free

If your order qualifies for a refund—either due to a verified issue or a pre-shipping cancellation—we’ll process it as soon as we receive your request. Refunds will be issued to your original payment method and typically reflect within 3–7 business days.

Satisfaction Guarantee: Our Promise to You

While cannabis return policies can be strict due to federal law, we go above and beyond to ensure you’re satisfied. If something feels off, reach out—we’ll do our best to make it right with store credit, replacement products, or full refunds when warranted.

How to Start a Return or Report an Issue

It’s easy:

1. Email us at support@powerflowerthc.com
2. Include your order number, a description of the issue, and clear photos
3. Submit your request within 72 hours of delivery

You’ll receive a response within 1–2 business days, and we’ll let you know next steps if your issue qualifies for a refund or replacement.

Why We Don’t Allow Returns on Cannabis

Unlike standard retail products, cannabis items like THCA flower, pre-rolls, and concentrates are considered consumables under federal law. Once they leave our hands, we can’t accept them back—even if unopened—due to public health and legal guidelines.

We know that can be frustrating—but it’s part of maintaining full compliance so we can keep shipping THCA products legally and discreetly to your door.

Your Trust Matters

Our weed delivery return policy is built to support our community, not penalize it. We want you to feel confident every time you shop with PowerFlowerTHC—whether it’s for a bulk quarter pound or a single pre-roll.

Have a question or concern about a past order? Contact us now and we’ll take care of you.

Skip the Sketch—Buy THCA with Confidence

From premium THCA flower to pre-rolls and bundles, you deserve a reliable, risk-free experience when buying legal cannabis online. We’re proud to be one of the only THCA delivery sites offering a real satisfaction guarantee.

Still wondering “can I return weed ordered online?” Now you know. If it’s a legit issue—we’ll make it right. If it’s just buyer’s remorse? Hit us up anyway. We may still help you out.

PowerFlowerTHC. Legal weed. No stress. No sketch. Delivered right.